jipanTerms of Use

These terms govern your use of the jipan platform, which offers football markets, live-dealer tables, slot games, and esports coverage in jurisdictions where our service is permitted by law. By creating an account on jipan, you accept these terms and acknowledge that our services are available only where local law permits.

Our jipan terms cover account creation, deposits and withdrawals, game rules, dispute resolution, and your rights and responsibilities as a user. We update these terms periodically to reflect regulatory changes and operational improvements. Continued use of jipan after updates constitutes acceptance of the revised terms.

This document outlines what we require from you as a jipan user and what you can expect from our platform in return.

Account creation and eligibility on jipan

To create a jipan account, you must be of legal age in your jurisdiction and not prohibited by law from using our platform. We require your email, phone number, and a secure password. You are responsible for keeping your password confidential and for all activity on your account.

When you join jipan, we collect personal information including your name, date of birth, and identity document details for verification purposes. This information is encrypted and stored securely. We do not share your data with third parties except where required by law or to process your transactions.

Deposits, withdrawals, and our jipan payment policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet. Deposits are processed immediately upon receipt and credited to your jipan balance. We do not charge deposit fees, though your bank or e-wallet may apply its own charges.

Withdrawals on jipan are returned to your original payment method. If you deposited via mobile banking, your withdrawal goes back to local payment. Withdrawal requests are subject to verification review to prevent fraud. We do not charge withdrawal fees, but your bank or e-wallet may. Withdrawals are processed subject to standard review windows and may take one business day or longer depending on your payment method.

• Deposit minimums and maximums: Limits vary by payment method. We support both modest and substantial transactions.
• Withdrawal holds: We may place a temporary hold on withdrawals if your account triggers our verification checks or if unusual activity is detected.
• Refunds: Deposits are non-refundable once credited to your jipan balance. Refunds for disputed transactions are handled on a case-by-case basis.
• Currency: All transactions on jipan are in Indonesian Rupiah (IDR).

Game rules and settlement on jipan

Our jipan platform offers football markets on Liga 1, Piala Indonesia, Piala AFF, and Champions League; live-dealer tables including blackjack, roulette, and baccarat; slot games such as Aviator and Sweet Bonanza; and esports markets covering Mobile Legends and Free Fire. Each game category has its own rules, which we display before you place a bet or play.

Bets and game outcomes on jipan are settled in real time. Once a match concludes or a game round completes, your balance updates automatically. We do not reverse settled bets except in cases of technical error or fraud. If you believe a settlement is incorrect, contact our support team within 48 hours with details of the disputed transaction.

Bonus and promotional terms on jipan

We may offer promotional bonuses or welcome offers to new jipan users. Any bonus is subject to terms and conditions displayed at the time of offer. Bonuses may have wagering requirements, game restrictions, or expiration dates. We reserve the right to modify or withdraw promotional offers at any time.

Bonus funds are credited to your jipan account separately from your cash balance. You must meet any stated requirements before bonus funds can be withdrawn. If you close your account while holding bonus funds, those funds are forfeited.

Prohibited conduct on jipan

We prohibit the following on jipan: using multiple accounts to circumvent limits or bonuses; sharing your account with others; using automated tools or bots to place bets; engaging in fraud or money laundering; and accessing jipan from prohibited jurisdictions. Violation of these rules may result in account suspension or closure.

We monitor jipan accounts for suspicious activity. If we detect prohibited conduct, we may freeze your account pending investigation. We will notify you of any account action and provide an opportunity to respond before taking final action.

Dispute resolution and our jipan support process

If you have a dispute with jipan, contact our support team through your account or via our contact form. We will investigate your claim and respond within a reasonable timeframe. If we cannot resolve your dispute informally, we may refer it to an independent arbitrator or mediator as permitted by applicable law.

Disputes must be reported within 30 days of the incident. We cannot investigate claims older than 30 days. Our support team communicates in English and is available to assist with account issues, payment problems, and game disputes.

Jurisdiction and applicable law

Our jipan services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

These jipan terms are governed by the laws of the jurisdiction in which our platform operates. Any legal action or proceeding arising from these terms must be brought in the courts of that jurisdiction. By using jipan, you consent to the jurisdiction and venue of those courts.

Our jipan liability and disclaimers

We provide jipan on an "as is" basis. We do not warrant that our platform will be uninterrupted, error-free, or secure. We are not liable for indirect, incidental, or consequential damages arising from your use of jipan, including loss of profits or data.

Our total liability to you for any claim arising from jipan is limited to the amount you have deposited on our platform. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.

Changes to our jipan terms

We may update these jipan terms at any time. We will notify you of material changes by email or by posting a notice on our platform. Continued use of jipan after changes become effective constitutes acceptance of the revised terms. If you do not accept the changes, you may close your account.

Your rights and responsibilities on jipan

By using jipan, you agree to these terms and acknowledge that our services are available only where local law permits. You are responsible for verifying that your access and use comply with your jurisdiction's requirements. We reserve the right to suspend or close your account if we determine that you are accessing jipan from a prohibited jurisdiction or engaging in prohibited conduct.

Our jipan platform is designed to provide entertainment through football markets, live-dealer tables, slot games, and esports coverage. We handle deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks. Withdrawals are processed subject to verification and returned to your original payment method.

If you have questions about these terms or our jipan policies, contact our support team. We are available to clarify any provision and to assist with account or payment issues. Your use of jipan constitutes full acceptance of these terms.